Privacy Policy


Last updated: February 11, 2026

Data protection is of great importance to Hensode. We are committed to being transparent about how we collect, use, and protect your personal information when you visit our website or make a purchase. This Privacy Policy outlines how your data is handled in accordance with the General Data Protection Regulation (GDPR).


Data Controller

Hensode is operated by Mateo Guillebaut, a sole trader registered under SIREN 880 701 636, with a registered address at 5 boulevard Saint Martin, 75003 Paris, France. Hensode acts as the data controller of the personal data collected through this website, in accordance with applicable data protection laws.

Contact: contact@hensode.com


Personal Information We Collect

We collect only the information necessary to operate our business. “Personal Information” refers to both Device Information and Order Information.

Device Information
When you visit the Site, we automatically collect certain information, including:

  • IP address
  • Web browser type
  • Referring pages
  • Time zone
  • Cookies installed on your device

We also collect:

  • Pages viewed
  • Products viewed
  • Time spent on the Site
  • Browsing data through cookies

This information is referred to as Device Information.

Order Information
When you make or attempt to make a purchase through the Site, we collect:

  • Name and surname
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by payment providers)
  • Details of the products ordered

This information is referred to as Order Information.

We do not collect sensitive personal data within the meaning of the GDPR.


Services We Use

We rely on the following service providers:

  • Shopify (e-commerce platform and hosting)
  • Stripe and Shopify Payments (secure payment processing)
  • Google Analytics (audience analytics)

These providers process your data solely on our behalf and in compliance with applicable regulations.


Use of Personal Information

Order Information is used to:

  • Process and fulfill your orders
  • Manage payments
  • Communicate with you (order confirmations, invoices, shipping updates, customer support)
  • Detect and prevent fraud

Device Information is used to:

  • Improve user experience
  • Analyze website performance
  • Measure marketing effectiveness

Marketing communications are carried out only where permitted and, when required, based on your consent.


Legal Basis for Processing

In accordance with the GDPR, we process your data based on:

  • The performance of a contract (order processing)
  • Compliance with legal obligations (accounting, invoicing)
  • Your consent (analytics and marketing cookies)
  • Our legitimate interests (site improvement and fraud prevention)


Cookies and Similar Technologies

Cookies are used by Hensode to optimize and enhance your browsing experience.

They allow us to:

  • Analyze website traffic and audience (Google Analytics)
  • Understand user behavior
  • Provide relevant content and offers

A consent banner allows you to accept or refuse non-essential cookies. You may update your preferences at any time. Analytical cookies are stored for a maximum period of 13 months. You can also configure your browser to refuse cookies; however, some parts of the Site may not function properly if cookies are disabled.


Sharing of Personal Information

We do not sell or trade your personal data. Your information may be shared with third parties only where necessary to operate our services (e-commerce platforms), perform analytics (Google Analytics), or measure advertising performance. We may also disclose your information to comply with legal obligations or to protect our rights.


International Transfers

Some of your data may be transferred outside the European Union (notably through Shopify or Google). In such cases, transfers are governed by appropriate safeguards in accordance with the GDPR, including Standard Contractual Clauses approved by the European Commission.


Data Retention

Order-related data is retained:

  • For 10 years to comply with accounting obligations
  • Until deletion is requested for customer accounts
  • Up to 13 months for analytical cookies


Your Rights

Under the GDPR, you have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to data portability
  • Right to object
  • Right to restriction of processing
  • Right to withdraw consent at any time

You may request the deletion of your data, subject to legal retention obligations, particularly for accounting purposes. To exercise your rights, please contact us at:
contact@hensode.com You also have the right to lodge a complaint with the French data protection authority (CNIL): www.cnil.fr


Security

We implement appropriate technical and organizational measures to protect your personal data. Payments are secured via SSL encryption and processed by certified providers.


Updates

The most current version of this Privacy Policy is always available on our website. We may update this policy from time to time for legal or operational reasons.